See what our customers say

Since moving to the Canterbury Innovation Centre in 2009 from the University of Kent's Enterprise hub, my company has enjoyed the excellent services of the centre management and facilities available at the innovation centre. The Centre Manager was unbelievably supportive during my first six months setting up my company's laboratories in the lower level of the centre. There were some really challenging times in setting up shop, but the centre staff were always willing to help and give advice. My company was started to further develop an innovative process for producing non-ferrous metals in a low cost and environmentally friendly way. My research took seven years to progress to the next stage, a full-scale pilot plant which I'm now working on in Hong Kong. The Innovation centre and its staff create a wonderful and professional workspace for all types of businesses while creating a great networking atmosphere. I've had clients come from all corners of the world to visit the company at the Innovation centre, the building never failed to leave an impression! Thank you CIC staff, past and present, for all your support!

Miraj Patel, Vividia Ltd

We have used Canterbury Innovations Centre for several years and have always found it to the ideal venue to meet our needs. The staff are very accommodating when it comes to booking and also when on site. The provision of ample free parking, free wi-fi and an on site coffee shop/cafeteria are winning factors when looking for meeting rooms in Canterbury. Overall Canterbury Innovations Centre is a welcoming, clean, accessible, modern venue that I would recommend if asked.

Sonya Harris - Stour Acacdemy

We have used the virtual service in the Canterbury Basepoint centre for over 2 years and have been really pleased with the level of service and facilities available. The Canterbury team are extremely helpful and I would recommend Basepoint Canterbury to anyone who needs a high quality and professional business support and facilities centre.

Vanessa Gawler-James - TT Group

Having previously visited Basepoint Canterbury and experienced its quality, I immediately knew it was the only choice for my new startup. The building is stunning, and constantly maintained to a very high standard. From my initial enquiry to moving in all of the staff have been thoroughly accommodating, helpful and professional. It provides the perfect environment and scope for a fledgling business to find its feet, and furthermore it is a lovely place to come to work!

Paul Haiselden - English For Academia

Middleton Murray are delighted with their new offices at the Canterbury Innovation Centre. The support and customer service provided by the team here at the centre have been first class. A very friendly and professional environment to work from, with excellent facilities to support your staff and business growth.

Janet Robinson - General Manager

This is a great place to locate your business and the professionalism of those working to maintain this is obvious as soon as you enter the building. Well maintained and secure, the staff are always available to help. The response to any problems when they occur and the attention to detail means you can be sure that you have a good environment to work and somewhere that it is a pleasure to invite people to visit. I would recommend the Canterbury centre to anyone looking for a place to locate their business.

John Rogers - Spectra Medical

4MAT Data Solutions have the proud distinction of being the longest serving tenant at Canterbury Innovation Centre. Over the last 5 years we have benefited from the location, accessibility, and outstanding facilities of the Centre, facilitated by the friendly, professional, responsive and flexible attitudes of the Centre’s staff. I can’t praise the management team enough for contributing to our continued success.

Matt Blackband, 4MAT Data Solutions

We have been at the Innovation Centre for almost a year and have found the experience to be very positive. The Centre managers are very knowledgeable and helpful, resolving any issues quickly and offering assistance where they can. They gave me excellent help with one particular project that involved receiving regular large-scale deliveries, helping me to set up an effective system to manage this. The Centre itself is a brilliant venue to work in, offering plenty of light, break out spaces, an excellent café and good-sized offices, which all represents good value for money. We have also benefited from the close links to the University. I would highly recommend the Centre to other businesses.

Matthew Scott - Tonic

Ancon Technologies Ltd is a high technology, fast growing company focusing on medical devices and the development of early lung cancer detection systems. We have enjoyed immensely being based at Canterbury Innovation Centre from the beginning in 2009 and found its management team very helpful, highly professional and we can only say good words about all the Basepoint staff on site. The centre has a variety of offices and workshops which has provided flexibility of space whilst the company has grown. The networking opportunities, fundraising and other social occasions are beneficial to our growing company and are organised perfectly by the centre management team.

Dr Boris Gorbunov, Ancon Technologies Ltd

We have been resident in the Canterbury Innovation Centre for over a year now, and find it meets our needs perfectly. The location, 24 hour access, adequate parking and bookable meeting rooms all serve to offer us the business services we need as we develop as a small, growing company. As such, we do not know for certain what our near to long term requirements for office accommodation will be, but we are comfortable in the knowledge that the centre offers us a flexible, professional and cost effective solution. Indeed, we have recently moved to a larger office within the building to meet our staff growth and meeting space needs. We look forward to developing our future requirements in partnership with CIC as we grow even further.

Ray Brough - Navarino

We are extremely happy with our move to the Canterbury Innovation Centre. The set up is perfect for our business, offering a central location, easy loading access for our vehicles, professional facilities and extremely helpful staff. The monthly licence fee with simple in/out terms made the move swift and hassle free. The team that operate the facility are friendly, welcoming and always happy to help. It was a great move for us!

Louisa Nye - Sunstone IP Systems

Acare moved in our office at the beginning of April, the centre is ideally placed for the areas that our care company covers, and my staff can pop in any time without the hassle of trying to find a parking space. The centre is also not too far away from the main town should I need to go there. Jo and Tracy have been really helpful from the start and having the broadband and phone lines ready for use the day we moved in was great. The on- site Cafe is an added bonus.

Michele Edmunds - Acare Support

For Campuslet, Canterbury Innovation Centre is purpose built for us with its ideal ideal location and added bonus of free parking. The helpful, friendly andreliable centre staff and area to meet and greet our students, is vital for us. Most of our business is generated from students attending the University of Kent or Christ Church University and being able to walk just down the road to visit our office is a key factor. The facilities are excellent and the whole building is maintained to very high standard. If you are looking for office space within Canterbury without the City Centre prices, I highly recommend renting a unit or units at Canterbury Innovation Centre.

Natalie Newman - Campuslet

The Canterbury Innovation Centre was a great find for Mattiussi Environmental Limited. We were looking for a base close to Whitstable for convenience plus geographically and on first visiting the centre we were extremely impressed and it has not failed to deliver since moving in. The strong focus on the environmental performance of the centre was also a key point and it has allowed Mattiussi Environmental Limited to express the centres performance within technical bids where environmental considerations are key, coupled with our own ISO 14001 certification. The Centre has a lovely atmosphere and we have been able to network with other businesses in the centre, as well as hold business meetings in the breakout area and the meeting rooms. The staff at the centre are always friendly and keen to help and the flexibility of the overall service really helps small growing businesses like ours.

Simon Witty - Mattiussi Environmental

The service and facilities offered by the Innovation Centre meets out needs perfectly.we are a small, growing company and do not know for certain what our near to long term requirements for office accommodation will be....the centre offers us a flexible, professional and cost effective solution for where we are in out growth plans.

Ray Brough - Navarino

We were looking for an office that had all the facilities and services that could support our expansion in Europe, Basepoint was the perfect match with an excellent service team that helped our transition in to our new office smooth and easy. The excellent service from the Basepoint team has continued and I am delighted we chose this location to support our expansion.

Mike Finch Managing Director - Hart Systems

Myself & Connor would like to express on how delighted we are that we choose to work within this Innovation Centre. The Basepoint Team have created a family orientated environment which breeds Comfort and happiness through us all.

Ranj Chahal - K2 IT

People United moved into Canterbury Innovation Centre in early 2010. As a creative organisation, we were drawn by the light and modern office space and first class facilities, as well as its perfect location for our ongoing collaborations with the University of Kent. It has been an excellent base for our work, enhanced by the helpful and supportive staff and management. It is a special place to work.

Tom Andrews - People United

Canterbury Innovation Centre has helped to transform my business. The staff are a perfect mix of professional and friendly. The ability to move between offices as our business has grown has really helped us and allowed us not to waste huge amounts of money on stationery changes. Would thoroughly recommend Basepoint and Canterbury Innovation Centre to any appropriate business.

Philip Turner, Philharmonic AV

We moved to Canterbury Innovation Centre in August this year to set up a new cafe business. The Basepoint staff, Jo and Tracy have been very supportive and to work from a state of the art and environmentally friendly building adds value to our new fledgling business.

Tricia Harding - Bean Inspired

Basepoint have managed the Canterbury Innovation Centre on behalf of the East Kent Spatial Development Company both throughout it development phase, and since its opening in November 2009. The Centre has continuously outperformed all its targets in terms of occupancy and Basepoint have helped to create a vibrant business centre which has facilitated the growth and development of innovative businesses.

Debbie Spalding - East Kent Spatial Development Company

The staff at Canterbury Innovation Centre are excellent, we have been a tenant in the building since October 2011 and on countless occasions our clients have commented on how good the building looks and how well they are treated by the management staff. Thank you for all you do it really is appreciated.

Chris Hidson - Mercury Financial Solutions

I recently joined Integral Specialist Services Ltd as a Contract Administrator & Marketing Assistant. Integral have been based at the Canterbury Innovation Centre for over 3 years now and are planning further expansion within the Innovation Centre. The facilities at the centre are great and it is a very friendly place to work.

Hannah Plail - Integral Specialist Services Ltd

A very enjoyable place to work with a professional team to support my business.

Martin Heavens - Asario

We relocated the Product Design function of Seismic Stuff...® from Singapore to the UK in 2012 and have been searching for the ideal premises in Canterbury or surrounding area. Canterbury Innovation Centre ticks all the boxes, it exudes a quality, going that extra mile, that reflects our company's core value: - "Good Enough" simply isn't good enough. The location is fabulous, on the rolling green hills on the campus of my old University. It feels calm and contemplative, an excellent place to allow the undisturbed focus of building our business further.

Craig Douglas, Seismic Stuff

We have recently moved to the Innovation Centre from our previous offices in Canterbury. We have found the facilities and location excellent with good parking. The centre staff have been really helpful and have made us feel very welcome.

Paul Eaton, Becket Chamber

Partec UK Ltd moved to the Innovation Centre in 2009 and I would like to both endorse and recommend the staff and facilities.. The service has always been exemplary and on a professional, knowledgeable, yet friendly level that far exceeds other business venues I have dealt with. Nothing ever seems to be too much trouble and they really do listen to your needs. The state of the art facilities including meeting rooms and breakout areas are enhanced by the wonderfully peaceful location and abundant wildlife The proximity to both Kent International Airport and Eurotunnel provide excellent transport links and I would have no hesitation in recommending the Centre to any small or medium sized business.

Jane Wood - Partec UK Ltd

After 2 years at the Canterbury Innovation Centre, I can fully recommend it as a great space to work in. With free parking, a convenient location, a Cafe and welcoming reception staff, my clients also rate it very highly and I really believe it has had a positive effect on the growth of my business.

Mary Somers - Canterbury Physiotherapy

Canterbury Innovation Centre is an excellent place for business. It's smart, professional and easily accessible with plenty of car park spaces, which is always a good thing, especially in a city like Canterbury! The staff are helpful and the foyer is great for networking or meeting up with a colleague over lunch

Stephanie Barwick - University of Kent

Professional, friendly and a great service to any business, I can't recommend the Innovation centre enough.

Jason Dodd - Jason Dodd Photography

The set up at Canterbury Innovation centre is good for our staff and clients. Being close to Canterbury with free parking, coupled with a really positive and friendly working environment makes the centre the ideal location for us.

Doug Young - Wealth Planning For You

A very professional and enjoyable place to work, run by a great team.

James Vigar - Recreate Design

We were one of the first licensees to move in to the Canterbury Innovation Centre in 2009 and our experience has been nothing but positive. The staff are always friendly, efficient and accommodating and are quick to action any request. The centre is always immaculately presented with excellent facilities for all size businesses; providing a fresh, modern and professional image. We wouldn’t hesitate to recommend the centre to anyone who wants a care-free, specialised location to run their business

Russell Nicholls - Evolution Slimming

I just wanted to say that we found the whole Basepoint experience invaluable as we established our office in Canterbury and would be happy to be an advocate for the service

David Kiernan - Handelsbanken

The team at Canterbury Basepoint are are pleasure to work with. They are helpful, efficient and the facilities are great too. I run a lot of events and my clients always comment on how good the location and meeting rooms are.

Ana Paula Nacif

We moved here over a year ago and have never had a better working environment. It’s a pleasure to have our American head office visit-they are very impressed. Reception and management staff are professional, efficient and friendly. The public areas are well maintained and are useful for informal meetings. The building is impressive with good eco credentials and light and space. The meeting rooms are well set up with excellent A/V and equipment and refreshments can be ordered from the café. The parking spaces are plentiful and built into the office costs. We are happy bunnies as are the furry ones hopping about outside our windows!

Dawn Kelly - Road Scholar

Smart, professional, friendly and welcoming in modern, state of the art premises

Nigel Clark - Canterbury Law

The Canterbury Innovation Centre has been a perfect base for our pioneering work on arts, kindness and social change. Friendly staff, impressive facilities and links with acclaimed University research teams have enabled us to develop our work successfully

Tom Andrews - People United

Being strategic digital marketers, we fully appreciate the advantage of having the very best facilities at your disposal to give yourself an edge in business. We are very pleased with the facilities on offer from The Canterbury Innovation Centre. The friendly and efficient staff made the process of moving into the centre extremely easy. They are always on hand to assist our business needs in any way they can.

Nick Shread - 4Ps Marketing

As a company, our ethos for the last 10 years has been to “invest in people, not property" with staff working from home and meeting twice weekly, normally at the house of our managing director. Since 2011, the company has doubled in size and we started using various meeting spaces in Canterbury. After bad experiences with some of these locations we decided to investigate getting somewhere more permanent in the Innovation Centre and we are so glad we did! The facilities are fantastic; all our staff, as well as clients that have come to visit, have made extremely positive comments. As well as our room in the centre, we frequently use the breakout areas and meeting rooms which are all top notch. Jo, Tracy and the rest of the team could not be more friendly and professional. We could not be happier or more pleased with our choice to move in.

Sean Reilly – Cornish Web Services

We relocated our office premises to the Canterbury Innovation Centre from the City Centre and feel the move has been a great success. The offices are modern, well serviced and the centre offers all of the amenities that we require. We have also received positive feedback from our visiting clients as they have found our new location to be very convenient and an enjoyable experience.

Simon Cornish - Origen Financial Services

Since moving into the Canterbury Innovation Centre we have been very impressed with the facility which is run by extremely professional, friendly and helpful staff who provide a variety of events and networking opportunities for a varied and diverse mix of tenants. On site there are meeting rooms, a café, break-out/meeting area and car parking all within a clean, green, environment. I would thoroughly recommend the Centre for its’ excellent value for money.

Global Invacom Ltd

As a new start-up technological company, 4MAT Data Solutions was one of the first occupants in the Canterbury Innovation Centre. We have benefited from the location, accessibility, and outstanding facilities available, in the establishing of a European operational base. The frequent networking and social events, coupled with international delegation visits, facilitated by the efficient and professional Centre staff, can only enhance company profile exposure.

4MAT Data Solutions Ltd

As a business needing office accommodation for the first time, Canterbury Innovation Centre has proved to be the perfect choice. The single monthly license fee and easy in - easy out terms has made the whole process so simple and risk-free compared to traditional office accommodation. The modern, professional environment with extras such as fully equipped meeting rooms, break out area, manned reception and networking opportunities have already increased our productivity and allowed us to offer new services to our clients. In short, moving to the Innovation Centre had benefited our bottom line and our image.

MPJ Design

Being a young company, Abbey Design have been overwhelmed with the facilities and support provided by the Canterbury Innovation Centre and the opportunities associated with sharing accommodation with over like minded businesses

Abbey Design

The minute I stepped into the Innovation Centre I knew it was the right place for my company. Being in the middle of a 5 year lease did not make moving in an easy proposition, it was worth every bit of effort and expense incurred. Flexibility, great people and services and "space to think"; we've not looked back.

Speechlink

As near to an “office in a box” concept as you can get. The flexibility for both the office and supporting services has been second to none and along with the supporting ancillary services, makes striking the work life balance easier. A great place to work, socialise, be active and be part of.

Continuous Insight

We were looking for larger offices in Kent as our business has been growing and as soon as we viewed the Business Innovation Centre we knew we'd found the right location. The facility is very contemporary and importantly the building is environmentally friendly with solid green credentials. With all the infrastructure and support already in place we were up and running within 5 hours of getting the keys!. The support team, breakout areas, canteen, and meeting rooms mean that we have a great working environment that serves us well and also makes a great first impression to our clients when they visit. I'd recommend this to any likeminded innovative and forward thinking businesses."

Sparticle.com

We moved into the Centre as a new business in March 2011. Our immediate impression when viewing the Centre for the first time was that it was quite simply light years ahead of the competition. We have now been in the Centre for nearly three months and our initial impression has been confirmed many times over. Our clients and other visitors love the building, the location and the facilities, and everyone here is very professional, which is especially important for us. It’s a “feel good” business community! I’d have no hesitation in recommending the Centre to any small business.

David Muggridge FCCA MEWI AcklandWebb

Having search for the ideal workplace at an affordable cost, Integral Specialist Services took up residence in the eco-friendly Canterbury Innovation Centre in January of 2010. The space, office layout and security means we can work effectively in a comfortable and friendly environment. The complex offers great facilities for our staff and clients, including meeting rooms with fully fitted projectors and sound proofed partitions, a ‘break-out’ area, cafeteria, several bathrooms, showers, lockers and more. I would have absolutely no hesitation in recommending Basepoint and the Innovation Centre as an ideal workplace for the small to medium sized enterprise or those looking to establish a satellite office.

Paul Oliver, Sales & Marketing Director, Integral Specialist Services Ltd

Custwin moved into the Innovation Centre in early 2010, also moving office within recent months. From Day 1 Jo in particular has been extremely helpful and has consistently strived to bring people and businesses together both from within and outside the Centre. The whole setup works very smoothly and I can’t imagine us being located anywhere else. We’d always welcome people to ask our opinion of what it’s like to have an office here.

Andy Harris Custwin

Since moving into the Canterbury Innovation Centre we have been very impressed with the facility which is run by extremely professional, friendly and helpful staff who provide a variety of events and networking opportunities for a varied and diverse mix of tenants. On site there are meeting rooms, a café, break-out/meeting area and car parking all within a clean, green, environment. I would thoroughly recommend the Centre for its’ excellent value for money.

Elaine Ganderton, Global Invacom Ltd